Terms and Conditions
These Terms and Conditions set out the rules for using our site and services at SupaBet. They explain the relationship between you and us, including your obligations when registering, playing or placing bets, and our rights as the operator. We provide an online platform for gaming and sports services and we expect all customers to act responsibly and in line with these rules.
Account responsibilities
You are responsible for maintaining the confidentiality of your account login and for any activity carried out under your account. Keep your username and password secure and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraud, money laundering, bonus abuse or breaches of these terms.
Eligibility requirements
Only persons who meet our age and jurisdiction checks may open an account. You must be of legal gambling age in your country and not be located in a restricted territory. We will carry out identity and source-of-funds checks as part of our verification process; until verification is complete, certain account features may be restricted, including withdrawals.
Acceptable platform use
Use of the site is subject to fair play and lawful behaviour. You must not attempt to manipulate games, exploit software, place bets using collusive methods or use multiple accounts to gain an advantage. We may close or limit accounts that engage in prohibited behaviour, or where activity suggests organised or artificial play.
General bonus and promotion rules
Promotions are offered under separate terms which form part of these Terms and Conditions. Bonuses and free spins carry wagering requirements and other restrictions - check the promotion terms before opting in. We reserve the right to withhold, reclaim or void bonuses and winnings where we reasonably believe the promotion is being abused or used contrary to its intended purpose.
Deposits and withdrawals
Available payment methods are shown on our cashier page. Minimum and maximum deposit and withdrawal amounts may vary by method. We do not accept deposits from third parties; funds must originate from an account in your name. Withdrawals are subject to verification checks and may be delayed while we complete identity, fraud and anti-money-laundering procedures.
Verification and limits
We may ask for documents to confirm your identity, address and payment source. You should provide these promptly to avoid delays. We may impose deposit, wagering or withdrawal limits on your account for regulatory, security or responsible gambling reasons.
Dispute resolution
If you have a complaint please contact our support team in the first instance. We will acknowledge receipt and aim to resolve disputes promptly and fairly. If we cannot reach an agreement you may be provided with details of an independent complaints service where applicable to your jurisdiction.
Updates to terms and conditions
We may update these terms from time to time. Any material changes will be notified to you by posting a revised version on the site and, where appropriate, by email. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. For clarity, the site brand may appear as Supa Bet in some interfaces; both names refer to the same service offered under these terms.