Data Privacy Policy

This Privacy Policy explains how SupaBet collects, uses and protects the personal information you provide when using our website and services. We take your privacy seriously and set out below the types of data we process, how we use it, the safeguards we apply and your rights in relation to your personal information. Where relevant the policy refers to our offerings under the Supa Bet name and related services.

Types of data we collect

We collect several categories of information to operate accounts, accept payments and keep our platform secure. This includes personal data you give us directly, technical data from your device and transactional data about your activity on the site.

Personal data

Personal data includes items such as your full name, date of birth, email address, telephone number, postal address and identity documents where verification is required. We collect this information when you register, verify your account, contact support or request withdrawals.

Technical data

Technical data covers information automatically generated by your device and browser, such as IP address, device type, browser version, operating system, language settings and access times. We use this data to deliver the site correctly and to detect and prevent fraud.

Transactional data

Transactional data relates to deposits, withdrawals, bets, game history and payment method details (for example, masked card numbers or e-wallet IDs). We store payment records to process transactions and to meet financial reporting requirements.

Use of information

We process personal and technical data to manage your account, verify identity, process payments, provide customer support, improve our services and comply with legal and regulatory obligations. We also use data to monitor for suspicious activity and to support responsible gambling measures.

Data protection practices

We protect data using industry-standard security measures such as encryption for data in transit, access controls and secure storage. Access to personal data is limited to authorised staff and service providers that need it to perform their duties. We retain personal data for as long as necessary for the purposes set out in this policy and to meet legal obligations.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, provide personalised content and analyse usage. You can manage cookie settings through your browser or via our cookie notice where available. Third-party analytics and advertising providers may also set cookies.

User rights

You have rights to access the personal data we hold about you, to request correction of inaccurate information, to request deletion in certain circumstances and to object to or restrict processing. We will respond to valid requests in line with applicable law.

Access, correction and deletion of data

To access, correct or request deletion of your information, contact our support team. For security we may ask you to verify your identity before actioning requests. If deletion would prevent us from meeting legal obligations, we will explain the retention reasons.

Information sharing and third parties

We may share data with payment processors, identity verification services, fraud prevention partners and other trusted third parties to provide services and comply with legal obligations. We require third parties to protect your data and not to use it for other purposes.

Privacy policy updates

We may update this policy from time to time. Any significant changes will be communicated on our site. Continued use of the service after updates indicates acceptance of the revised policy.