Responsible Gambling
At SupaBet we take responsible gambling seriously. We want you to enjoy playing while keeping control of your activity and your money. This page explains the principles we follow, the tools available on your account and practical steps you can take to stay in control of your play at Supa Bet.
Player protection principles
We promote safe, controlled play by applying age checks, identity verification and ongoing account monitoring. Our approach is to identify risky behaviour early and offer support options rather than simply blocking access. We respect your right to set and change limits and to take breaks whenever you need them.
Activity-control tools
We provide several tools you can activate from your account settings or by contacting support. These include personal deposit limits, loss limits, session time limits and temporary account closures. Use these tools proactively to match your play to your personal budget and routine.
Deposit and loss limits
You can set limits that suit you. Typical options include daily deposit limits (for example £10 - £500), weekly limits (for example £50 - £2,000) and monthly caps. Loss limits allow you to cap how much you can lose over a chosen period. Once a limit is reached it will prevent further deposits or play until the limit is changed or the cooling-off period ends.
Time limits and breaks
We offer session timers and reality checks to help you keep track of time spent playing. You can set automatic reminders or a maximum session length. If you prefer a break, request a temporary account suspension or an extended account break to step away from gambling activity.
Self-exclusion
If you need to stop gambling for a period or permanently, self-exclusion is available. Options range from short exclusions to long-term or permanent exclusions. During self-exclusion your account will be closed and marketing communications stopped. You can request reinstatement only after any agreed exclusion period has expired and after any required checks are completed.
Recognising signs of problematic behaviour
- Chasing losses or increasing stakes after losses
- Playing for longer than you intended
- Neglecting work, family or other commitments
- Borrowing money or hiding gambling activity
Practical tips for staying in control
- Set realistic deposit and loss limits before you play
- Use session timers and regular reality checks
- Only gamble with money you can afford to lose
- Take regular breaks and avoid gambling when stressed or upset
Professional help and support organisations
If you or someone you know needs extra help, please consider contacting recognised support organisations such as GamCare, GambleAware, Gambling Therapy or your local NHS services. For national self-exclusion, GamStop is available for residents in Great Britain. These organisations offer confidential advice, practical tools and treatment referrals.